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Assistant Manager Customer Service Job at NSW Department of Planning and Environment

    We are looking to hire, Assistant Manager Customer Service Job at NSW Department of Planning and Environment

    • Assistant Manager Customer Service Job
    • Regional NSW / Bathurst & Central West NSW
    • Full time

    About Company

    Building thriving communities, economies, and environments for the people of New South Wales is the goal of the Department of Planning and Environment (DPE). We want to be a top-performing, global public service organisation that celebrates and accurately reflects the diversity of the people we serve and aims to promote respect for Aboriginal culture within the department. Customer Service Assistant Manager Position at NSW Department of Planning and Environment

    In our welcoming and inclusive workplace, where diversity is recognised and abilities are valued, everyone feels connected to and at home. DPE encourages the formation of several employee affinity groups, uses flexible scheduling, and offers task sharing and workplace adjustments. We support everyone who applies and are dedicated to the Premier's Priorities.

    Job Responsibilities

    • You will be resilient in nature and manage resistance with ease.
    • You will be outcomes focused and be dedicated to delivering quality customer outcomes every day.
    • You need to have the ability to develop an understanding of valuation legislation / policies and be able to work with your team to apply such legislation in all customer dealings.
    • In this role you will not only be a manager but a proven leader and mentor to empower your team members to achieve the highest quality outcomes.

    Job Requirements

    • Have a passion for leadership, the ability to lead a large team and experience in a customer service environment
    • Empower staff to think innovatively and deliver exceptional customer service
    • Be able to demonstrate strong interpersonal and communication skills
    • Be highly organised and able to effectively balance a demanding and diverse workload
    • Be an analytical thinker, a problem solver and love using technology
      APPLY NOW

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