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Assistant Manager Indooroopilly Job at lululemon AU Feb 2023

We are looking to hire, Assistant Manager Indooroopilly Job at lululemon AU Feb 2023

  • Assistant Manager Indooroopilly Job
  • Queensland, Brisbane, Australia
  • Full time

About Company

Lululemon is a pioneering manufacturer of performance clothing for yoga, jogging, exercise, and other sports. We develop transformative goods and experiences that help people in moving, growing, connecting, and being healthy by setting the standard in technical textiles and functional design. Our unique products, concentration on physical locations, dedication to our employees, and amazing relationships we build in each town we operate in are all responsible for our success. As a business, we concentrate on bringing about good change to create a healthy, prosperous future. In particular, that entails fostering an atmosphere for our employees that is fair, inclusive, and growth-oriented. Assistant Manager Indooroopilly Job at lululemon AU Feb 2023

Job Responsibilities

  • Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
  • Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
  • Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
  • Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth. 
  • Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
  • Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations.

Job Requirements

  • Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
  • Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
  • Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to “make it right” for guests.
  • Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.
  • Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.
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