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CHIEF CONCIERGE INTERCONTINENTAL Job at IHG ADELAIDE AU

We are looking to hire, CHIEF CONCIERGE INTERCONTINENTAL Job at IHG ADELAIDE AU

  • CHIEF CONCIERGE INTERCONTINENTAL Job
  • Adelaide, Australia
  • Full Time

About Company

In order to create diverse teams where we value difference and encourage employees to bring their whole selves to work, we want to make everyone feel welcome. IHG Hotels & Resorts provides equal employment opportunities to both job seekers and employees regardless of their disability, protected veteran status, race, colour, religion, sex, sexual orientation, or gender. We promote an atmosphere of assurance, assistance, and acceptance. always being open to different experiences, perspectives, and backgrounds. Chief International Concierge IHG ADELAIDE AU employment

IHG gives each team member the room they need to blend in, grow, and contribute in a collaborative environment. Through our myWellbeing framework, we are dedicated to promoting wellbeing in your workplace, lifestyle, and health since we know that in order to function efficiently, we must feel good both at work and outside of it.

Job Responsibilities

  • Building guest relationships through a swift, professional and highly personal service
  • Collating and sharing expert local knowledge of events, places of interests and restaurants
  • Resolving guest issues and using their feedback to improve guest satisfaction
  • Delegating duties to your team while also setting exceptional standards
  • Ensuring every guest enjoys discretion, ethical behaviour, privacy and confidentiality 
  • Leading the way as a brand ambassador to promote the hotel’s other businesses

Job Requirements

  • Communication and customer service skills
  • Hands-on experience with brewing equipment 
  • Knowledge of various hot and cold beverage recipes and espresso production 
  • Strive for excellence in an eager and motivated manner
  • Possess the ability to work under pressure
  • Demonstrate exceptional timekeeping and reliability
  • Passion for coffee and coffee artistry
  • A High School diploma / qualification. College and university degree would be a bonus
  • At least four years‘experience in an upscale hotel / equivalent environment as a Concierge or related discipline
  • Fluent English and local language are essential, any additional languages would be great
  • At least one years’ supervisory experience or equivalent combination of education and experience
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